We stand out from the crowd because our high quality products are available at very competitive prices and our long and highly regarded history in the custom printing business provides us with a keen understanding of customized product fulfillment, information security and customer service.

Wishing Tree Designs guarantees the quality of its products and services. Subject to the terms of Wishing Tree Designs Customer Service Guaranty, if you are not 100% satisfied with your purchase from us, contact Customer Service toll free at 1-888-540-3267 within 30 days of receiving your order and we will refund you the purchase price of the product(s) in question, minus shipping and handling fees.

Most customers are pleased with how well their job matches what they see online. However, due to wide differences in monitor calibration and various technologies used, some printed colors may not exactly match the colors on your specific monitor. We endeavor to make your ordered product look its best by printing to a pleasing color standard, using standard in densities.However, there is no guarantee that your finished piece will approximate your printed sample.


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After receiving your order, if you believe that it is not complete, please review the details of your order to verify that all items have shipped together. Contact us at the link below to provide details regarding missing items. Important: Address labels are shipped separately from other items so they will arrive at different times.

View the details and current status of your order.

1. At the top of the screen, click on "My Account". (Sign in if you haven't already)
2. Click on "Order History" to view more details, click on the order number. You can print out a copy of your transaction from the Order Details screen.

Include your name, e-mail address and order number to speed the processing of your request.


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To reduce costs and provide valuable savings to our customers, Wishing Tree Designs is a completely automated, self-service website. As noted on our website and throughout our checkout process, orders cannot be changed or canceled once submitted. We apologize for any inconvenience. Our expedited fulfillment process cuts down on our manufacturing costs and expedites our production time, giving you an incredible value.


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Yes, if you are registered at Wishing Tree Designs, you can view all of your previous and current orders. To see all orders that have been placed, please click on the “Sign In” link at the top of the page, log in, select the “My Account” link, and then select the “Order History” tab and there you will see a list of your orders.


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1. At the top of the screen, click on "My Account." (If you have not yet signed in, the next screen will prompt you to do so.)
2. Click on "Order History".
3. Select the Order Number from which you would like to reorder.
4. Select the line item you would like to reorder and click "Reorder".

Wishing Tree Designs accepts the following payment methods on our secure site: Visa, Master Card, American Express, and Discover Card.


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Please note that your final print colors may vary slightly from your original order due to regular press calibrations and natural variations in paper stock. As a result, we cannot guarantee an exact color match for orders printed on different dates for the same item, or for items sharing the same color palette.


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Ship Method	From Date Order is Placed
Standard	Up to 3-7 Business Days
Priority	Up to 2-5 Business Days (1)
Rush	Up to 1 Business Day (1, 2)
Delivery times apply to orders placed before 8:00 p.m. ET. Priority and Rush shipping options are not guaranteed for APO or FPO delivery. Business days - includes Monday through Friday, excludes Saturday, Sunday and Holidays. Important: We cannot deliver to P.O. Boxes. Please specify a street address for these classes of service.

(1) Priority and Rush shipments cannot be delivered to APO or FPO addresses. Delivery times may be longer for these addresses and the delivery service may need to contact you by phone to obtain a street address in order to deliver the package.

(2) Rush orders will arrive within 3 business days after you place your order. Processing times are estimated for continental U.S. delivery. Shipments to Alaska and Hawaii may take a bit longer.



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We are sorry, we do not ship to P.O. Boxes.


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To view the details and status of your order, please visit: www.wishingtreedesigns.com

1. At the top of the screen, click on "My Account." (If you have not yet signed in, the next screen will prompt you to do so.)
2. Click on "Order History" to view the status of your order.

If your order history indicates your order has been shipped and the delivery time frame you requested has passed, but you still have not received your order, please click on the link below to contact Customer Service. Be sure to indicate your name, e-mail address and order number to help expedite the processing of your order.


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When you have submitted your order, it is transmitted to our printing and fulfillment partners where it enters the queue for printing. Printing lead times vary by type of product, vendor, and printing method.


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Placing orders via our website is the preferred method of ordering. It ensures that you enter your text as well as shipping and billing information correctly. In addition, when ordering online, you will receive a confirmation e-mail that allows you to check on the status of your order as well as receive a shipment confirmation when your order ships out.

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If your item is damaged during the shipping process, please e-mail us or call us at 1-888-540-3267 within 30 days after the date on which you received your order and we will remake and reship the product(s) in question or refund the full price of the product(s) in question, excluding shipping costs.


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If you are not fully satisfied with our products or services as represented on our website or printed materials, please e-mail us at customerservice@wishingtreedesigns.com or call us at 1-888-540-3267 within 30 days after the date on which you received your order and we will refund the full price of the product(s) in question, excluding shipping costs. We take great pride in our products and services and we are fully committed to you having a positive customer experience with Wishing Tree Designs. Our guarantee does not apply if you are not satisfied with an order for reasons relating to mistakes made when placing the order including, without limitation, any grammatical or spelling errors, quality problems associated with uploaded images, design errors made in creating an ordered product, errors in selecting the design options associated with the order and any damage caused to the product after your receipt of the same. For this reason, kindly review carefully the product design for each of your proposed orders before approving your order online.


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If your order has shipped, you will have received an e-mail containing the tracking number for the shipment. If you cannot find your tracking number, or if your order has not shipped, please e-mail us at customerservice@wishingtreedesigns.com us or call us at 1-888-540-3267 and put your order number in the subject line.


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No, at this time, Wishing Tree Designs does not offer printed samples.


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All of our announcements, invitations, gift tags, greeting cards and note cards include white envelopes. Items such as address labels, business cards, personal cards and postcards will not include envelopes. Please check the description of your item to verify this information.


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Wishing Tree Designs accepts the following payment methods on our secure site: Visa, MasterCard, American Express, and Discover Card.


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Your credit card will be automatically charged when your order ships.


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In compliance with state laws, Wishing Tree Designs is required to collect applicable tax on orders shipped to Maryland, Arkansas and Colorado.


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Wishing Tree Designs reserves the right to discontinue products, change prices or deactivate promotions without notice.


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If there is a Wishing Tree Designs charge on your credit card statement that you do not recognize please contact our Customer Service Center.

Customer Service Toll Free Number:

1-888-540-3267

Customer Service Hours:

6:00 AM to 9:00 PM, Mountain time, Monday through Friday
7:00 AM to 5:00 PM, Mountain time, Saturday
8:00 AM to 4:30 PM, Mountain time, Sunday


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Wishing Tree Designs does not send invoices at this time.


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Shipping and processing costs vary by the weight of your order and by the turnaround time you select during checkout.


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Currently, we ship to the United States of America only.


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No, Wishing Tree Designs does not offer same-day delivery.


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To reduce costs and provide valuable savings to our customers, Wishing Tree Designs is a completely automated, self-service website. As noted on our website and throughout our checkout process, orders cannot be changed or canceled once submitted. We apologize for any inconvenience. Our expedited fulfillment process cuts down on our manufacturing costs and expedites our production time, giving you an incredible value.


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The billing address is the registered address to which your credit card company sends your monthly statements. The shipping address is the location to which your products are shipped.


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Click on the link below where you will be prompted to enter your previously registered e-mail addresses and password.

Click here to sign in


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No, it isn’t necessary. However, we will need you to supply your e-mail address and other information once you’ve reached the checkout, so we can provide complete service.


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Please go to the login page and click on “show password hint.” If you need to reset your password or create a new one, click on “e-mail password.” You will receive an e-mail with a password reset link. If you need further assistance, don’t hesitate to contact us at customerservice@wishingtreedesigns.com.


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1. To create an account with Wishing Tree Designs, please click on the Sign In link in the top right-hand corner of the page
2. Under the heading "New to Wishing Tree Designs,” enter the information requested in the fields shown. Fields marked with an asterisk are required
3. After ensuring the information you entered is correct, click on the Sign Up button

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Click here to maintain your Address Book. (Click on "My Address Book" link under "My Account") If you’ve recently moved or your personal information has changed, be sure to also update your Profile Information.


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Log in to your Account, and save the item under My Favorites.


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A digital photo is one that is printed onto your design as part of your invitation, greeting card, announcement, etc. You may upload your digital photo with Wishing Tree Designs easy to use online customization tool.


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At this time, we cannot accept digital photos via disks, CDs, cartridges or any other electronic media. You may upload your digital photo on Wishing Tree Designs using our easy to use online customization tool.


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You can use our photo editing tools to change your photo to black and white or sepia tone. You can also use our tools to crop your photo to fit the design you’ve selected.


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If using a physical photograph, set the resolution on your scanner to the highest resolution setting possible before scanning in your photograph. If taking a picture with a digital camera, you will need to change your resolution settings before taking the photo. Put your settings to the highest resolution, and then take your photograph.


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The photo you chose may be too small for the product you selected. This can result in a grainy or pixilated final product. In addition, attempting to resize the photo might distort the image quality. Since the overall appearance of your stationery is highly dependent on the quality of your photographs, it is important to use clear, original and unedited photos. If you have a larger version of a photo, or if you have another snapshot that would be more suitable for a product, please use that photo instead.


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We accept tif, tiff, jpg, jpeg, png, and gif files. The maximum file size is 5MB. The optimal file size is 1-2MB.


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Yes, you can upload as many photos as you wish to any of our announcements, business cards, gift tags, greetings cards, invitations, magnets, note cards, personal cards, and postcards.


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No, Wishing Tree Designs does not touch up photos at this time. Please keep in mind that if there are flaws in the original photo, they will also show in the reproduction of the photo on your photo stationery.


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No, we do not have a print catalog to mail out. All of our products, descriptions and ordering may be done online.


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At this time, Wishing Tree Designs does not offer gift certificates.


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Placing an online order is very easy. Follow these steps:

1. Choose a design
2. Customize your photos, colors, fonts, and message
3. Proceed to the checkout where you will enter your personal and payment information, review your order, and then submit your order.

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Please e-mail us at customerservice@wishingtreedesigns.com or click here to go to the Feedback form.


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Yes! We’re adding more cards as fast as we can. If you are looking for an occasion we don’t offer yet, send us an e-mail and we’ll see what we can do about creating one in the near future.

In the meantime, many of our cards can be used for multiple occasions. Simply change the wording to fit your needs.

You can also use our blank cards for any occasion. Simply personalize the text to say whatever you’d like.


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A common reason for experiencing site problems is due to having an older browser. We recommend the following browsers:

1. Internet Explorer 7.0 or higher
2. Firefox 3.0 or higher
3. Chrome 3.0 or higher
4. Safari 4.0 or higher

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To place an order with Wishing Tree Designs, your web browser should be:

1. Internet Explorer 7.0 or higher
2. Firefox 3.0 or higher
3. Chrome 3.0 or higher
4. Safari 4.0 or higher

In addition to a new browser version, ordering online requires certain browser features to be enabled. You must be enabled to accept cookies because we use cookies to hold information about your order. JavaScript must also be enabled in your browser for you to access functions necessary to place your order. We also suggest that you set your browser to check for newer versions of stored pages with each visit to the page.


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Wishing Tree Designs protects our customers and their information with secure Socket Layer (SSL) technology, the highest level of security available on the internet. SSL is supported by most current browsers. It encrypts information being transmitted via the internet to maintain the privacy and integrity of the messages.

The standard 40-bit or 56-bit encryption supported by Internet explorer 5.0 browser is Wishing Tree Designs minimum requirement for transactions. Customers using a different browser should refer to the documentation on security features specific to that browser.


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Wishing Tree Designs Customer Service is available from:

6:00 AM to 9:00 PM, Mountain time, Monday through Friday
7:00 AM to 5:00 PM, Mountain time, Saturday
8:00 AM to 4:30 PM, Mountain time, Sunday


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customerservice@wishingtreedesigns.com


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Wishing Tree Designs, 8245 N Union Blvd, Colorado Springs, CO 80920


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